تاثیر مشخصه های فیزیکی محیط کار بر عملکرد کارکنان

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استادیار گروه معماری دانشگاه بین المللی امام خمینی(ر)

2 استاددانشکده مکانیک دانشگاه تهران

3 نویسنده مسئول :کاندیدای دکتری معماری دانشگاه بین المللی امام خمینی (ر) 9

چکیده

در هر سازمان برای دستیابی به بهترین نتایج با به‌کارگیری کم‌ترین منابع، شناسایی عوامل تضعیف‌کنندۀ عملکرد کارکنان در محیط‌کار در راستای اعمال اقدامات اصلاحی، امری ضروری است. محیط فیزیکی که برای انجام وظایف در اختیارکارکنان قرار داده می‌شود پس از منابع انسانی، دومین سربارمالی سازمان به‌حساب آمده و می‌تواند تا 20 درصد موجب ارتقا یا تضعیف عملکرد کارکنان شود. مقالۀ حاضر باهدف بررسی تأثیر مشخصه‌های فیزیکی محیط‌کار بر عملکرد کارکنان در تیپ ساختمان کنترل نیروگاه‌های سیکل‌ترکیبی (فضای واسط میان انسان و ماشین) به ارزیابی محیطی فضای کار می‌پردازد. در ارزیابی‌ها با استفاده از طرح پرسشنامۀ‌ آزمون‌شده درخصوص ادراک کارکنان از محیط به تعیین میزان رضایت‌مندی‌شان از مشخصه‌های محیط فیزیکی و تخمین عملکرد خودبرآورد آنان در ارتباط با این عوامل پرداخته ‌شده است. نتایج پژوهش نشان می‌دهد عدم پرداخت به عوامل آسایش محیط‌کار در ساختمان‌های صنعتی موجب کاهش رضایت‌مندی کارکنان از محیط و در برخی موارد آسیب جدی به‌سلامتی ایشان شده است. از طرف دیگر رضایت‌مندی از هر مشخصه، اثر مستقیم بر عملکرد فرد در ارتباط با عامل مذکور داشته‌ که البته میزان اثرگذاری عوامل مختلف، متفاوت ارزیابی شده است. درنهایت با اعمال اثرپذیری عملکرد در میزان رضایت‌مندی از هر مشخصه، الویت‌بندی مشخصه‌ها برای اعمال اقدامات اصلاحی صورت پذیرفته است.

کلیدواژه‌ها


عنوان مقاله [English]

The Effects of the Physical Features of the Work Environment on Employees’ Performance

نویسندگان [English]

  • seyed rahman eghbali 1
  • mohsen hamedi 2
  • fatemeh hashemi 3
1 professor assistant of ineternational university of imam khumeini
2 professor of tehran university
3 proffesor asistant/ science and culture university
چکیده [English]

Identification of the wearying factors affecting employees’ performance in the workplace seems quite vital for achieving the best outcomes by employing the lowest resources, with the purpose of performing helpful measures in all organizations. The physical space assigned to employees for performing their duties is the second financial load factor of the organization, after human resources, and can increase or decrease 20% of employees’ performance. This study aims at investigating the effect of physical features of the workplace on the performance of employees in the typical control building of cyclic power plants (human-machine interface) for environmental assessment of the workspace. Using a conformed questionnaire, the researchers addressed employees’ perception of the workspace to determine their satisfaction with physical characteristics and self-assessment of their performance in relation to these factors in the assessment. The results indicated that ignoring the comforting characteristics of the workspace in industrial constructions has reduced satisfaction. In some cases, it has caused serious damage to their health. Moreover, satisfaction of each attribute can have a direct effect on the performance of the individual in relation to it. Regarding the fact that performance is affected by satisfaction from features, the characteristics are prioritized for corrective measures. 

کلیدواژه‌ها [English]

  • Performance
  • workspace satisfaction
  • workspace comfort
  • physical workspace
  • industrial constructions
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