فهم و بازتاب تجربه نقشِ منتور در منتورینگ معکوس: مطالعه‌ای با رویکرد پدیدارشناسانه

نوع مقاله : مقاله پژوهشی

نویسنده

دانشیارگروه مدیریت، پژوهشگاه علوم انسانی و مطالعات فرهنگی، تهران، ایران

چکیده

منتورینگ معکوس مفهومی نسبتاً نوپاست که به دلایلی نظیر تغییر عمده نسل‌های کاری و پیشرفت‌های اخیر فناوری اطلاعات، از طریق شالوده‌شکنی سلسله مراتب سنی و سازمانی در جهت عکسِ فرآیند منتورینگ شکل گرفته است. فارغ از کاربرد، پژوهش‌های مرتبط با این حوزه اندک هستند و عموماً در سطح مفهوم‌پردازی و طرح ایده انجام شده‌اند. هدف این پژوهش آن است که در راستای افزودن به بدنه دانش موجود، تجربه نقش منتور در منتورینگ معکوس را از طریق رویکردی پدیدارشناسانه فهم کرده و بازتاب دهد. به این منظور، مصاحبه‌های عمیق با سیزده نفر از افرادی انجام شد که در فرآیند منتورینگ معکوس در سه شرکت فعال در زمینه فناوری اطلاعات مالی به صورت رسمی مشارکت داشتند. برای تحلیل داده‌ها از رویکرد پدیدارشناسی توصیفی و روش هشت مرحله‌ای کُلایزی استفاده شد و از ارجاعِ نتایج به مشارکت‌کنندگان برای اعتباریابی یافته‌ها بهره گرفته شد. تحلیل داده‌های حاصل از مصاحبه با منتورها به شکل‌گیری سیزده خوشه تماتیک در قالب چهار تم منتهی شد. نتایج پژوهش نشان داد تجربه منتورها در فرایند منتورینگ معکوس از طریق دو تم «جامعیت و شمولیت نقش» و «تجربه احساسات تراگذر» شکل می‌گرفت و به «اثر زایشی و بومرنگی توسعه‌دهنگی» منتهی می‌شد. سویه تاریک این تجربه‌ها «انگاره‌های بازدارنده» در سطح فردی، سازمانی و فرهنگی بود.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Understanding and Reflecting Mentor’s role experience in Reverse Mentoring: A Study with a Phenomenological Approach

نویسنده [English]

  • Elham Ebrahimi
Associate Professor, Department of Management, Institute of Humanities and Cultural Studies, Tehran, Iran
چکیده [English]

Reverse mentoring, as a recently formed concept, has emerged due to significant shifts in working generations and advancements in information technology. It challenges the traditional foundations of age and organizational hierarchies within the mentoring process. Despite its relevance, limited research exists in this field, primarily focusing on conceptualization and idea design. This research aims to deepen understanding of the mentor's role in reverse mentoring by employing a phenomenological approach, contributing to the existing body of knowledge. Thirteen individuals who formally participated in the reverse mentoring process within three financial information technology companies were selected for in-depth interviews. Data analysis utilized a descriptive phenomenological approach along with the eight-step Colaizzi method. Validation of findings was achieved by referencing the results with the participants. Analysis of interview data led to the identification of thirteen thematic clusters, organized into four themes. The results of this study demonstrate that mentors' experiences in the reverse mentoring process are shaped by two main themes: "role comprehensiveness and inclusiveness " and "experience of transitive emotions," ultimately leading to a "generative and boomerang effect of development." However, these experiences also have a dark side, characterized by the presence of "inhibiting ideas" at the individual, organizational, and cultural levels.

کلیدواژه‌ها [English]

  • Mentoring
  • Reverse mentoring
  • Descriptive phenomenology
  • Mentor&rsquo
  • s role experience
  • Understanding and reflection of the experience
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