ارائه چارچوبی برای تبیین شایستگی های رهبران دیجیتال با روش فراترکیب

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت و رهبری آموزشی، دانشکده شهید بهشتی، تهران، ایران

2 نویسنده مسئول: دانشیار گروه رهبری و توسعه آموزش، دانشکده علوم تربیتی و روانشناسی، دانشگاه شهید بهشتی، تهران، ایران

3 دانشیار گروه مدیریت فنّاوری اطلاعات، دانشکده مدیریت، دانشگاه تهران، تهران، ایران

4 دانشیار گروه رهبری و توسعه آموزش، دانشکده علوم تربیتی و روانشناسی، دانشگاه شهید بهشتی، تهران، ایران

چکیده

تحول دیجیتال، اساساً ماهیت کار، مرزهای سازمانی و مسئولیت­های رهبران کسب­و­کار را تغییر داده است. وجود رهبرانی که نیاز به تغییر دیجیتال، دامنه و جهت آن را برای کارکنان تصریح کنند و نقشه راه روشنی برای کارکنان خود فراهم آورند، ضرورتی انکارناپذیر است. یکی از الزامات اساسی درجهت تحقق اثربخشی رهبران دیجیتال، تعیین و تعریف مجموعه­ای از شایستگی­ها برای این نقش است. پژوهش حاضر کوشیده است با استفاده از روش فراترکیب، شایستگی­های رهبران دیجیتال را شناسایی و چارچوب مفهومی برای آن تبیین کند. جامعه پژوهش را پایگاه­های داده و مجلات معتبر بین­المللی در این حوزه تشکیل داد که با استفاده از روش نمونه­گیری هدف‌مند ملاک­مدار، 40 نمونه براساس معیارهای ازقبل‌تعیین‌شده مربوط به سؤال ویژه پژوهش انتخاب شد. طی فرایند تحلیل، تفسیر و ترکیب یافته­ها، چارچوب شایستگی­های رهبران دیجیتال با استخراج 8 بعد، 21 مقوله، 86 مفهوم (کدهای باز) و 259 ارجاع شکل گرفت. ابعاد شناسایی‌شده عبارتند از: «هوش هیجانی، هوش اجتماعی، همنواسازی منابع فنی ـ اجتماعی، بینش رقابتی، رهبری یادگیری سازمانی و نوآوری، هوشمندی فنّاورانه، کاربرمحوری و بینش فرهنگی». یافته­ها می­تواند به متولیان سازمانی و پژوهشگران این حوزه کمک کند تا زوایای مختلف شایستگی­های رهبران دیجیتال را درک کنند و بستری برای پرورش و بهسازی آنها و تجهیزشان به شایستگی­های جدید فراهم سازند.

کلیدواژه‌ها

عنوان مقاله [English]

Presenting a Framework for Explaining the Competencies of Digital Leaders through Meta-Synthesis Method

نویسندگان [English]

  • Sara Rahmati Kohroodi 1
  • Gholam Reza Shams Moorkani 2
  • Mahdi Shami Zanjani 3
  • Mahmoud Abolghasemi 4
1 PhD candidate in educational management, Shahid Beheshti University, Tehran Iran
2 Corresponding Author: PhD in educational Management, associate professor at the Department of Education Leadership and Development, Faculty of Educational Sciences and Psychology, Shahid Beheshti University, Tehran, Iran
3 PhD in systems management, associate professor at the Department of Information Technology Management, Faculty of Management, University of Tehran, Iran.
4 PhD in educational management, associate professor at the Department of Education Leadership and Development, Faculty of Educational Sciences and Psychology, Shahid Beheshti University, Tehran, Iran
چکیده [English]

Digital revolution has fundamentally changed the nature of work, organizational boundaries, and the responsibilities of business leaders. In this regard, having leaders who are able to explain the need for digital change, define its scope and direction for employees, and provide a clear vision and roadmap for their employees, seems an undisputable necessity. However, one of the fundamental requirements for giving an effective role to digital leaders is to identify and define a set of competencies for this role on which they may design and develop their competency profiles. Hence, this study intends to identify the competencies of digital leaders using the meta-synthesis method, and provide a conceptual framework for explaining them. Accordingly, the research population consists of databases and sound international journals in this field. 40 subjects were selected based on pre-determined criteria related to the research question through criterion-oriented purposive sampling method. In the next steps, while analyzing, interpreting and combining the findings, the competency framework of digital leaders was formed by identifying 8 dimensions, 21 categories, 86 concepts (open codes) and 259 references. The related identified dimensions included emotional intelligence, social intelligence, coordination of socio-technical resources, competitive insight, organizational learning leadership and innovation, technological intelligence, user-orientation and cultural insight. The findings of this study can help organizational managers and researchers in this field understand the different aspects of the competencies of digital leaders, and provide a situation for cultivating and improving and equipping them with new competencies.

کلیدواژه‌ها [English]

  • competency
  • digital leader
  • meta-synthesis

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پیوست 1: فهرست منابع منتخب
[DLC1] Agarwal, S. D., Barthel, M. L., Rost, C., Borning, A., Bennett, W. L., & Johnson, C. N. (2014). Grassroots organizing in the digital age: Considering values and technology in Tea Party and Occupy Wall Street. Information, Communication & Society, 17(3), 326-341.
[DLC2] Ahlquist, J. (2014). Trending now: Digital leadership education using social media and the social change model. Journal of Leadership Studies, 8(2), pp. 57-60.
[DLC3] April, K., & Dalwai, A. (2019). Leadership Styles Required to Lead Digital Transformation. Effective Executive, 22(2), 14-45.
[DLC4] Auvinen, T., Sajasalo, P., Sintonen, T., Pekkala, K., Takala, T., & Luoma-aho, V. (2019). Evolution of strategy narration and leadership work in the digital era. Leadership, 15(2), 205-225.
[DLC5] Bakardjieva, M., Felt, M., & Dumitrica, D. (2018). The mediatization of leadership: grassroots digital facilitators as organic intellectuals, sociometric stars and caretakers. Information, Communication & Society, 21(6), 899-914.
[DLC6] Bersin, J. (2016). Digital leadership is not an optional part of being a CEO. Harvard Business Review, December 2016 Issue, pp. 2-4.
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[DLC8] Bongiorno, G., Rizzo, D., & Vaia, G. (2018). CIOs and the digital transformation: A new leadership role. CIOs and the Digital Transformation, 1-9.
[DLC9] Brigs, B., Lamar, K., Kark, K., & Shaikh, A. (2018). Manifesting Legacy: Looking beyond the digital era. 2018 global CIO survey, Deloitte Insights.
[DLC10] Cardon, P. W., Huang, Y., & Power, G. (2019). Leadership communication on internal digital platforms, emotional capital, and corporate performance: the case for leader-centric listening. International Journal of Business Communication, 2329488419828808.
[DLC11] Catlin, T., Scanlan, J., & Willmott, P. (2015). Raising your digital quotient. McKinsey Quarterly (June 2015), 1-14.
[DLC12] Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The role of leadership in a digitalized world: a review. Frontiers in psychology, 10, 1938.
[DLC13] Dahlström, P., Desmet, D., & Singer, M. (2017). The seven decisions that matter in a digital transformation: a CEO’s guide to reinvention. Digital McKinsey article (Feb 2017), 1-8.
[DLC14] Davison, R. M., & Ou, C. X. (2017). Digital work in a digitally challenged organization. Information & Management, 54(1), 129-137.
[DLC15] De Rossi, M., & Viola, F. (2018). Competence Awareness of ICT Integration into Teaching: Technological Dimensions of Learning Experiences within an Erasmus+ KA1 Project for Digital Leader Teachers from Veneto. Excellence and innovation in learning and teaching, 2 (2018), 3-19.
[DLC16] El Sawy, O. A., Kræmmergaard, P., Amsinck, H., & Vinther, A. L. (2016). How LEGO built the foundations and enterprise capabilities for digital leadership. MIS Quarterly Executive, 15(2), 141-166.
[DLC17] Friedrich, R., Pachmajer, M., & Curran, C. (2016). The right CDO for your company’s future: The five archetypes of a chief digital officer. Strategy&, PwC Report.
[DLC18] Guthrie, K. L., & Meriwether, J. L. (2018). Leadership development in digital spaces through mentoring, coaching, and advising. New directions for student leadership, 2018(158), 99-110.
[DLC19] Hearsum, S. (2015). How to develop digital leadership capability. Strategic HR Review, 14(5).
[DLC20] Heavin, C., & Power, D. J. (2018). Challenges for digital transformation–towards a conceptual decision support guide for managers. Journal of Decision Systems, 27(1), 38-45.
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[DLC22] Jiang, H., Luo, Y., & Kulemeka, O. (2016). Leading in the digital age: A study of how social media are transforming the work of communication professionals. Telematics and Informatics, 33(2), 493-499.
[DLC23] Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D. (2015). Is your business ready for a digital future? MIT Sloan Management Review, 56(4), 37-44.
[DLC24] Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2018). Coming of age digitally. MIT Sloan Management Review and Deloitte Insights, 59(5), 1-10.
[DLC25] Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2019). How Digital Leadership Is (n't) Different. MIT Sloan Management Review, 60(3), 34-39.
[DLC26] Meffert, J., & Swaminathan, A. (2018). Leadership and the urgency for digital transformation. Leader to Leader, 88, 44-49.
[DLC27] Mihardjo, L., Sasmoko, S., Alamsjah, F., & Elidjen, E. (2019). Digital leadership role in developing business model innovation and customer experience orientation in industry 4.0. Management Science Letters, 9(11), 1749-1762.
[DLC28] Passey, D. (2014). Intergenerational learning practices—Digital leaders in schools. Education and Information Technologies, 19(3), 473-494.
[DLC29] Petrucci, T., & Rivera, M. (2018). Leading Growth through the Digital Leader. Journal of Leadership Studies, 12(3), 53-56.
[DLC30] Promsri, C. (2019). The Developing Model of Digital Leadership for a Successful Digital Transformation. GPH-International Journal of Business Management, 2(08), 01-08.
[DLC31] Reck, F., & Fliaster, A. (2019). Four Profiles of Successful Digital Executives. MIT Sloan Management Review, 60(3), 1-7.
[DLC32] Sainger, G. (2018). Leadership in digital age: A study on the role of leader in this era of digital transformation. International Journal on Leadership, 6(1), 1-6.
[DLC33] Schwarzmüller, T., Brosi, P., Duman, D., & Welpe, I. M. (2018). How does the digital transformation affect organizations? Key themes of change in work design and leadership. mrev management revue, 29(2), 114-138.
[DLC34] Seijts, G. H., & Gandz, J. (2018). Transformational change and leader character. BusinessHorizons, 61(2), 239-249.
[DLC35] Sherrill, J. (2015).A Review of "Digital Leadership: Changing Paradigms for Changing Times", Journal of Educational Strategies, 88(1), 25-27.
[DLC36] Tumbas, S., Berente, N., & Brocke, J. V. (2018). Digital innovation and institutional entrepreneurship: Chief Digital Officer perspectives of their emerging role. Journal of Information Technology, 33(3), 188-202.
[DLC37] Valentine, E., & Stewart, G. (2015, January). Enterprise business technology governance: three competencies to build board digital leadership capability. In System Sciences (HICSS), 2015 48th Hawaii International Conference on (IEEE), 4513-4522.
[DLC38] Wade, M., & Obwegeser, N. (2019). How to Choose the Right Digital Leader for Your Company. MIT Sloan Management Review, 60(4), 1-4.
[DLC39] Wasono, L. W., & Furinto, A. (2018). The effect of digital leadership and innovation management for incumbent telecommunication company in the digital disruptive era. International Journal of Engineering and Technology, 7, 125-130.
[DLC40] Whitehurst, J. (2015). Driving digital transformation: New skills for leaders, new role for the CIO. Harvard Business Review Analytical Report, 1–16.
پژوهش‌های مدیریت منابع انسانی
دوره 13، شماره 1 - شماره پیاپی 43
شماره پیاپی 43، فصلنامه بهار
اردیبهشت 1400
صفحه 9-42

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سابقه مقاله

  • تاریخ دریافت: 07 اردیبهشت 1399
  • تاریخ بازنگری: 15 مرداد 1399
  • تاریخ پذیرش: 12 شهریور 1399

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