تأملی بر چالش های ورود فناوری به حوزه استخدام

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استادیار، گروه مدیریت بازرگانی، دانشکده مدیریت، اقتصاد و حسابداری، دانشگاه یزد، یزد، ایران

2 دانشجوی کارشناسی ارشد، دانشکده مدیریت، اقتصاد و حسابداری، دانشگاه یزد، یزد، ایران

چکیده

سازمان­ها به‌علت محدودیت منابع انسانی و رقابت تنگاتنگ موجود، ناگزیرند از ابزارهایی استفاده نمایند تا آنها را به‌سوی مقاصد خود سوق دهند. هر ابزاری به‌مثابه یک فناوری می­تواند سازمان­ها را با چالش­هایی مواجه سازد. به‌نظر می­رسد ورود فناوری به مباحث حوزه منابع انسانی و به‌طور خاص بحث استخدام با چالش­هایی همراه باشد. هدف این پژوهش، شناسایی چالش­های پیش­ روی استخدام اینترنتی و جامعه­ آماری پژوهش شامل خبرگان منابع انسانی10 شرکت بزرگ در شهر یزد است. برای جمع­آوری داده­های کیفی از ابزار مصاحبه با بهره­گیری از روش­های نمونه‌گیری قضاوتی و گلوله‌برفی استفاده شد  و مصاحبه­ها تاحداشباع نظری ادامه پیدا کرد. برای تجزیه‌وتحلیل داده‌های حاصل از مصاحبه از نرم‌افزار Maxqda11 استفاده شد و 3 مضمون اصلی، 7 مضمون فرعی و 24 مفهوم مرتبط با چالش­های منابع انسانی در بخش استخدام اینترنتی شناسایی شد. سرانجام می­توان سه چالش، فناورانه، عملیاتی و محیطی را به‌عنوان چالش­های اساسی در استخدام اینترنتی برشمرد.

کلیدواژه‌ها


عنوان مقاله [English]

An Investigation of the Challenges of Applying Technology in Recruitment

نویسندگان [English]

  • Mahdi Sabokrow 1
  • Zahra Zahedinezhad 2
1 Assistant professor at the Department of Business Management, Faculty of Management, Economics and Accounting, Yazd University, Iran
2 Master student, Faculty of Management, Economics and Accounting, Yazd University, Iran
چکیده [English]

Due to human resource constraints and the serious competitions of these days, organizations have to seek out devices to direct them to acheive their goals. On the other hand, any device, as a technological product, can create challenges for organizations. It seems that the application of technology in human resource fields generally, and specifically in recruitment, brings about challenges. This study is concerned with the identification of challenges organizations come across in the application of internet for recruitment. The statistical population of this research contains human resource experts of 10 large companies in Yazd. Using judgmental sampling methods and snowballs, interviews were held for collecting data in the qualitative phase of the research. The interviews were pursued until theoretical saturation. MAXQDAL 11 was employed for data analysis, and 3 main themes, 7 peripheral themes and 24 concepts were identified as relating to human resource challenges for internet recruitment. All in all, three types of challenges including technological, operational and environmental ones were identified as the main challenges for internet recruitment.

کلیدواژه‌ها [English]

  • internet recruitment
  • human resource management
  • qualitative approach
الوانی، سیدمهدی و رئیس‌صفری، مجتبی  (1393)، تحلیل راهبردهای مدیریت منابع انسانی در سازمان‌ها با رویکرد فناوری اطلاعات، پژوهش‌های مدیریت منابع انسانی، 6(4): 1 ـ 24.
عرفانیان خان­زاده، حمید (1397)، ارائه مدل استقرار مدیریت منابع ‌انسانی الکترونیک (پژوهشی آمیخته)، پژوهش‌های مدیریت منابع انسانی، 10(2): 101 ـ 124.
قلی‌پور، آرین؛ پورعزت، علی‌اصغر و سبک­رو، مهدی (1390)، کاربست مدل میدان نیرو در برنامه‌ریزی برای جانشین‌پروری، پژوهش‌های مدیریت منابع انسانی، 3(1): 119 ـ 139.
Al-Busaidi, Ali. Kamla. (2014). SWOT of social networking sites for group work in government organizations: An exploratory Delphi study from IT managers' perspective. The journal of information and knowledge management systems, 44(1), 121-139.
Anand, J, Chitra, Devi S. (2016). The Impact of E-Recruitment and challenges faced by HR Professionals. International Journal of Applied Research, 2(3): 410-413.
Anderson, Neil. (2003). Applicants and recruitments’ reactions to new technology in selection. International Journal of Selection and Assessment, 2(5), 121-136.
Barber, linda. (2006). E-recruitment Developments, UK: Institute for Employment Studies Brighton.
Bohmova, Lucie, Pavlicek, Antonin. (2015). The influence of social networking sites on recruiting human resources in the Czech Republic. Organizacija, 48(1): 23-31.
Brandtzæg, Petter Bae, Lüders, Marika, Skjetne, Jan Håvard. (2010). Too many Facebook “friends”? Content sharing and  sociability versus the need for privacy in social network sites. International Journal of Human-Computer Interaction, 26 (11-12): 1006-1030.
Brown, V. R., et al. (2011). The writing on the (Facebook) wall: The use of social networking sites in hiring decisions. Journal of Business and Psychology, 26(2): 219.
Chiaramonte, P. and E. Martinez (2006) “Jerks In Space,” in The New York Post, pp. 6. New York.
Curran, Michael J,  Draus, Peter, chrarger, Michael, Zappala, Steve(2014). College students and HR professionals: conflicting views on information available on Facebook. Human Resource Management Journal, 24(4): 442-458.
Deillon, Céline. (2014). The advantages and challenges of turning towards e-recruitment for small and medium sized businesses (SME), Thesis submitted to University of Fribourg, Switzerland Department of Informatics.
Dwyer, Catherine, Roxanne Hiltz, Starr, Passerini, Katia. (2007). Trust and privacy concern within social networking sites: A comparison of Facebook and MySpace. Americas Conference on Information Systems (AMCIS), 9(12): 12-31.
El Ouirdi, Asma , El Ouirdi,  Mariam, Segers, Jesse, Pais, Ivana (2015). Institutional predictors of the adoption of employee social media policies. Computers in human behavior, 35(5-6): 134-144.
Finder, Alan. (2006). "For some, online persona undermines a resume."  https://www.nytimes.com/2006/06/11/us/11recruit.html.
Gibbs, Chris, MacDonald, Fraser, MacKay, Kelly. (2015). Social media usage in hotel human resources: recruitment, hiring and communication. International Journal of Contemporary Hospitality Management, 27(2): 170-184.
Girard, Aurélie, and Bernard, Fallery. (2009). E-recruitment: new practices, new issues. An exploratory study, INSTICC Press, pp. 39-48.
Hada, Bhupendra Singh, Gairola, Swati. (2015). Opportunities & Challenges of E-Recruitment. Journal of Management Engineering and Information Technology (JMEIT), 2(2): 1-4.
Hauptmann, Stefan, Steger, Thomas. (2013). A brave new (digital) world? Effects of in house social media on HRM. Zeitschrift für Personalforschung, 27(1), 26-46.
Jacobson, Willow, Tufts, Shannon. (2013). To post or not to post: Employee rights and social media. American Political Science Association Annual Conference,   33(1): 84-107.
Johnson, G., Scholes, K. and Whittington, R. (2011). Exploring strategy. Harlow: Financial Times Prentice Hall. Text and Cases, 9th edition.
Koo, Malcolm, Skinner, Harvey. (2005). Challenges of internet recruitment: a case study with disappointing results. Journal of Medical Internet Research, 7(1): e6.
Lang, Stefan, Maier, Christian, Laumer, Sven, Eckhardt, Andreas. (2011). Drivers, challenges and consequences of E-recruiting: a literature review. Proceedings of the 49th SIGMIS annual conference on Computer personnel research, ACM, PP: 26-35.
Lee, I. (2010). E-Recruiting: Sources, Opportunities, and Challenges. Encyclopedia of E-Business Development and Management in the Global Economy, IGI Global: 1138-1146.
Lieber, Lynn D. (2011). Social media in the workplace—Proactive protections for employers. Employment Relations Today, 38 (3): 93–101.
Madera, Juan M. (2012). Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions. International Journal of Hospitality Management, 31(4): 1276-1282.
Mahfod, Joma, Yahya Khalifa, Noof , Madi, Faisal al. (2017). Electronic Human Resource Management (E-HRM) System. International Journal of Economic Research, 14(15): 563-576.
Mainiero, Lisa A, Jones, Kevin J. (2013). "Workplace romance 2.0: Developing a communication ethics model to address potential sexual harassment from inappropriate social media contacts between coworkers. Journal of business ethics  114(2): 367-379.
Marques, Lídia Pinto Ribeiro. (2017). The benefits of e-recruitment: Web 1.0 & Web, Supervisor: Professor Carla F. Gomes da Costa, Invited Assistant Professor, ISCTE-IUL Business School, Master, Human Resources Management.
Mathis, Robert L, Jackson, John H .(2006). Human resource management. (11th Edition), USA: South Western Corporation.
McCurry, P. (2005). Getting the best from e- recruitment. Third Sector, 379, 28-29.
Mintz, J. (2005) “Friendster's 'Eww' Moment,” in The Wall Street Journal, pp. B1.
Neill, Marlene S, Mia, Moody. (2015). Who is responsible for what? Examining strategic roles in social media management. Public Relations Review, 41(1): 109-118.
Njuguna, Naomi Waithira. (2014). challenges of online recruitment and selection in united nations humanitarian agencies in nairobi, school of business, faculty of commerce, university of nairobi.
Okolie, Ugo Chuks, Irabor, Ikechukwu Emmanuel. (2017). E-Recruitment: Practices, Opportunities and Challenges. European journal of business and management, 9(11): 116-122.
Pin, Jose R., Laorden, Miriam, Saenz-Diez, Inés. (2001). Internet recruiting power: Opportunities and effectiveness. IESE Research Papers D/439, IESE Business School.