A Model for Performance Evaluation Indicators of Higher Education in the Process of Strategic Planning

This research is intended to design a model for performance evaluation indicators in the process of strategic planning at Shahid Beheshti University. This model is based on collective purposes and related indicators in Quality Process Result (QPR) software and fulfillment of the Dashboard Management system according to Balanced Scorecard (BSC). Having identified the components of strategic planning for a university, the researchers determined the key indicators derived from them and four aspects of Balanced Scorecard, as well as a new component called 'government aspect'. The results were then analyzed. In order to parallelize the performance evaluation indicators, the indicators and the strategic components acquired in the process of planning, were exposed to QPR in order to be controlled. The results signified a perfect and effective role, determination of the key processes, parallelizing the processes with strategies, and monitoring the indicators according to performance evaluation indicators, and carrying out the process in Dashboard Management based on strategic planning of the university.