The relationship between employees’ trust in their managers and performance appraisal effectiveness

Document Type : Research Paper

Authors

Abstract

Up to now, performance management researches have mostly dealt with the influence of system factors on the effectiveness of such systems, and the effects of human interactions have not been considered properly. In the organizations, too, system factors have been applied to designing evaluation systems and performance management, and human factors have been neglected. This research is intended to explore the relationship between employees’ trust on managers as an interactive event with the effectiveness of performance evaluation system, and to compare it with the easiness of applying the system as a systematic event having effectiveness. The research was conducted in two Iranian available organizations which use performance evaluation system. The research population, including specialists and middle managers were subjected to 170 questionnaires from which 146 ones were collected. The researchers performed factor analysis to find out the main factors, variance analysis to discover group agreement, and multivariate regression to identify the relationship between variables. The results did not show significant correlation of the effectiveness from the views of the subjects. These two groups did not agree on the issue. Employees’ trust on their managers, opposite to that of the easiness of using the system, turned out to have a significant positive correlation with the effectiveness of the system. Conversely, easiness of the use of the system showed a positive relationship with the effectiveness of the system from the view of mangers. Employees’ intention towards trust is the only variable which indicate positive relationship which correlates with both investigated views in his research.  

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References

 
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Journal of Research in Human Resources Management
Volume 7, Issue 3 - Serial Number 3
serial no.21
October 2015
Pages 29-50

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History

  • Receive Date: 04 February 2015
  • Revise Date: 12 September 2015
  • Accept Date: 30 September 2015

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