Designing Performance Evaluation Indicators in Defense Strategic Centers

Evaluation systems of organizations can work successfully when their special evaluation indicators are appropriately selected or designed. Moreover, the indicators have to be in line with organizational strategies. They must be able to transfer the mission, insight, values and strategic directions throughout its various levels. Performance evaluation indicators of defense research differ from those of other organizations. It seems quite necessary that the designers of the evaluation system of the defense research centers are responsible for designing such indicators.
This research is intended to design an appropriate evaluation system for research centers. A research population of 22 managers and high level professionals in the field of evaluation at defense research centers, were selected purposefully for this research. The exclusive characteristic of the indicators was that they regarded aspects such as improvement, learning, internal processes, employers and employees more than financial aspects.