Organizational Indifference Model in a Bank System (Case Study: A Private Bank)

The employees are the real competition advantage. Organizational indifference is now an important human resource challenge. Organizational indifference is referred to a situation where success or failure in achieving the organizational objectives becomes indifferent for the employees. This research is intended to assess indifference management theory in a private bank. The researcher has applied grounded theory data-based to conduct this research. First, the interviews were performed according to this theory, and then, open coding was applied according to the causes of indifference. Different ways of managing organizational indifference were coded according to the causes. While being affected by the managers skills, factors such as upgrading the improving performance evaluation system; salary and reward promotion and fair and clear appointment, paying more attention to the personal and family welfare of the employees, using flexible work packages, and regarding the citizenship-organizational behavior of the employees all make more organizational creation and lead to improvement in the perception of organizational justice by the employees. This, in turn, leads to managing the indifferences of the employees.