Journal of Research in Human Resources Management

Journal of Research in Human Resources Management

Converging HRM functions with the expectations of Generation Z

Document Type : Research Paper

Authors
1 phd.student of human resource management at Allameh Tabatabai University
2 Associate Professor, Department of Public Administration, Faculty of Management, Shahid Sattari Aviation University
3 Master of Organizational Behavior Management, University of Tehran
Abstract
Generation Z has grown up in a world of modern and advanced technologies, leading them to develop distinct expectations of their work environment, which necessitates a fundamental reevaluation of human resource management (HRM) strategies and functions to effectively attract, retain, and leverage this young workforce. This applied study, adopting a qualitative, interpretive, and inductive approach, explores these expectations and proposes corresponding adaptations in HRM practices by interviewing 15 purposively sampled students from the University of Tehran. Using thematic analysis, the data was coded in three stages, resulting in the identification, synthesis, and categorization of 6 overarching themes, 35 organizing themes, and 173 basic themes. The findings reveal Generation Z’s expectations concerning six core HRM functions—job nature and conditions, recruitment and hiring, onboarding, training and development, performance management, and compensation and benefits—while offering practical recommendations to align these functions with their needs. Addressing these expectations will not only update and enhance HRM effectiveness in alignment with organizational strategies but also foster greater job satisfaction and professional growth for this generation.
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  • Receive Date 26 May 2025
  • Revise Date 28 August 2025
  • Accept Date 16 June 2026