Journal of Research in Human Resources Management

Journal of Research in Human Resources Management

Theorizing the Process of Artificial Intelligence Adoption in Human Resource Management

Document Type : Research Paper

Author
managment faculty, lorestan university. khoramabad. iran
Abstract
The purpose of this study is to develop a process theory explaining the “adoption and advancement of artificial intelligence in human resource (HR) processes” and to clarify the dynamic relationships among conditions, mechanisms, and outcomes over time. The research was conducted using the logic of classic grounded theory (Glaserian approach), and data were collected through 23 semi-structured interviews with HR managers from Iran’s top companies. Data were analyzed through open, selective, and theoretical coding. Findings indicate that this trajectory begins with environmental triggers (competitive pressure and changes in market needs) and becomes actionable through the simultaneous formation of two types of readiness: organizational readiness (infrastructure, data governance, security/privacy, and cross-unit coordination) and HR unit readiness (deployment strategy, knowledge and awareness, needs assessment, cross-functional alignment, change management, and culture building). The transition from limited implementation to sustained integration depends on two key mechanisms—top management support and trust in technology—while ecosystem strengthening, through broader enabling conditions and vendor support, facilitates the process by reducing learning costs, supporting localization, and enhancing assurance regarding data security. In terms of outcomes, AI can increase productivity, accuracy, and coordination, yet it may also generate job-related fears, resistance to data-driven management, and a weakening of human interaction. These dual outcomes operate as feedback, strengthening or undermining the advancement path and prompting ongoing recalibration over time
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Volume 18, Issue 2 - Serial Number 64
Summer 2026
Autumn 2026
Pages 161-189

  • Receive Date 19 July 2025
  • Revise Date 03 February 2026
  • Accept Date 04 October 2026