Journal of Research in Human Resources Management

Journal of Research in Human Resources Management

A Model for Performance Evaluation Indicators of Higher Education in the Process of Strategic Planning

Abstract
This research is intended to design a model for performance evaluation indicators in the process of strategic planning at Shahid Beheshti University. This model is based on collective purposes and related indicators in Quality Process Result (QPR) software and fulfillment of the Dashboard Management system according to Balanced Scorecard (BSC). Having identified the components of strategic planning for a university, the researchers determined the key indicators derived from them and four aspects of Balanced Scorecard, as well as a new component called 'government aspect'. The results were then analyzed. In order to parallelize the performance evaluation indicators, the indicators and the strategic components acquired in the process of planning, were exposed to QPR in order to be controlled. The results signified a perfect and effective role, determination of the key processes, parallelizing the processes with strategies, and monitoring the indicators according to performance evaluation indicators, and carrying out the process in Dashboard Management based on strategic planning of the university.

 
Keywords

Volume 2, Issue 1 - Serial Number 1
Winter 2009
Pages 129-154

  • Receive Date 06 December 2010
  • Revise Date 08 February 2011
  • Accept Date 01 March 2011